The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life (Revised and Updated Edition)

The Power of Positive Confrontation: The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life (Revised and Updated Edition)

Barbara Pachter


while slighted, misunderstood, reduce in entrance of, pissed off, taken benefit of, or taken care of rudely, most folks stay away from their bosses, forget about coworkers, switch hairdressers, bitch to acquaintances, pound their fists, or rant on social media. they typically omit the main optimistic, powerful replacement of all: confronting definitely. Now, for everybody who was once by no means taught or by no means discovered that among "bully" and "wimp" is a number of habit that's optimistic, dignified, and powerful for facing life's bothersome occasions, there's The strength of confident Confrontation.

This publication teaches you the important talents you want to confront others, speak successfully, and reside a extra conflict-free existence. during this up to date variation, communications professional Barbara Pachter stocks a pragmatic, step by step consultant to tackling conflicts in any scenario, together with a brand new part on navigating sticky occasions on-line. The energy of confident Confrontation reveals:
The results of no longer confronting or of confronting negatively
How to competently check what's bothering you and why
Three crucial steps of well mannered and strong confrontation
Vital verbal and nonverbal talents that make or holiday conversation, together with universal language pitfalls
Strategies for assertive verbal exchange, no matter if nose to nose, in writing, by means of telephone, or on-line

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